A simple path to better follow-ups.

Share your Google Sheet with the service address below as an Editor.

This gives Nudge access to the lead information you choose to connect.

Open Setup, paste your Google Sheet link under “Connect your Google Sheet”, then tap “Save and continue”. Your leads sync into Nudge so follow-ups can start.

Skipped setup? You can paste the link any time in Settings → Connections → Google Sheet URL.

Next, connect your WhatsApp Business number — this step is optional. If you would rather do it later, tap “Not ready? Skip for now”.

You can manage the connection later in Settings → Connections.

Open Agents and tap “+ New agent”. Give it a name and pick a quick pick — like “New launch buyers” — to fill in when the agent should take over.

In “How should it talk?”, set the tone and the goal. Then pick knowledge folders under “What can it use?” and tap “Create agent”.

Folders live in Library — add brochures, price lists or other documents there first.

For follow-ups after the 24-hour window, approve messages in Templates and add them to the agent’s workflow.

After a lead messages you, WhatsApp lets you reply freely for 24 hours. After that, you can only reach out with a pre-approved template.

Open Home. Follow-ups appear one at a time with the lead’s context and a “Why now” reason.

The cards at the top count what is waiting — inside the 24-hour window, outside it, and what needs you.

Read the draft, then choose Send, Edit draft or Skip.

The Auto-send switch at the top of Home stays off for now — automatic sending is coming soon. Nothing goes out until you tap Send.

Open Conversations for the full thread — search it, filter by agent, or tap “Take over manually” when a lead needs you.

Opens this chat in WhatsApp so you can reply yourself.